What the warranty covered:

If the machine break down due to its defectiveness, MATRIX will provide free maintenance during warranty period. If the machine break down due to wrong operation or carelessness, then Matrix provide paid service within warranty period.

How long does this coverage last:

This warranty last for 3 years from the date of original purchase of all MATRIX branded products.

Who is covered:

This warranty covers only the original purchaser of this product. This warranty is not transferable to subsequent owners or purchasers of this product.

How to obtain services:

To obtain the benefit of this warranty, deliver the complete product via prepaid transportation to insert your company's name and address

What do customers need to do to get repairs/service under the Warranty Policy?

If the machine get problem, please contact our local distributor. If you cannot find the distributor, you can contact us directly, our email is service@szmatrix.com, our telephone No. is 0086 755 2836 4276.

What MATRIX will do:

1. Repair the item.

2. Replace the item if we can’t repair it within a reasonable amount of time.

3. Issue a refund for the item.

What MATRIX Will Not Do under this Warranty:

This Warranty does not assume the risk of loss during shipment. We won’t insure this product during its shipment to the client.

Limitation of Liability:

MATRIX shall not be responsible for any incidental or consequential damages.